Commercial district: *HK$30 minimum charge (package within 1 kg)
Other districts: *HK$20 additional (Ap Lei Chau, Happy Valley, Mid-level, Cyberport, Shek O, Stanley, Deep Water Bay, Replause Bay, Tseung Kwan O, Sai Kung, Sham Tsang, HK Science Park, Discovery Bay, HK Disneyland, Tung Chung, Airport and Outer Island, Non-commercial District, Residence District, School and Hospital)
Air Mail Parcel Post by "Hong Kong Post"
Our standard shipping rates are computed using the calculated weight of your order by Hong Kong Post (registered airmail pacel). We are working to make sure your international shopping experience with us is both easy and economical. Air mail parcel will take 5-12 business days to reach most country Customs after we ship.
Shipping Rates Based on Negotiated Carrier Rates. Grand Talent will negotiated for you with FedEx, UPS or DHL (based on their heavily discounted rates). Our large volume allows us to negotiate very favorable shipping rates with our carriers. These rates are lower than individual consumers pay at these carriers. To help you make the most of every beading dollar, we pass the savings directly on to you. Grand Talent doesn't use shipping as a profit center.
Grand Talent is not responsible for shipping delays due to severe weather and other causes beyond our control.
Please note: Grand Talent is closed for HK public holidays: New Year's Day, Chinese New Year, Easter, Ching Ming Festival, Labour Day, Buddha Birthday, Tuen Ng Festival, Mid Autumn Festival, National Day, Chung Yeung Festival and Christmas Day. Orders that would normally be processed on these days will be processed the following business day.
Grand Talent recommends purchasing insurance, where insurance is available, for the full declared value of your shipment. Should your parcel be lost, damaged, or mishandled, Grand Talent assumes no responsibility for recovery or compensation, but upon request, will supply recipient with "Proof of Shipment" documents which will enable you to complete a claim with the carrier.
Any Customs fees or taxes imposed by Customs for an order are separate from the shipping charges, and are not the responsibility of Grand Talent. Customs fees and taxes will vary, and we recommend that you contact your local Customs office should you have any questions or concerns about these fees. A package returned to us due to refusal of these charges will result in Grand Talent being charged for the shipping, return shipping and Customs fees, and future orders will not be accepted until these fees are reimbursed. We are unable to alter our declaration. We apologize for any inconvenience.
We accept Visa, MasterCard, American Express, Bank Transfer and PayPal Account Balance.
If you are not entired satisfied with your purchase, please return the unused item within 30 days and we are happy to process an exchange. We do not accept return on sale items.
• Email your request of return for exchange to firstname.lastname@example.org, together with transaction date, your name and contact info, the copy of your transaction receipt or proof of transaction and reason for return for exchange for our follow-up.
• ONLY unused products with original packaging and receipts are entitled to returns for exchange. Your request must be made within 30 days of the purchase.
• No refunding of remainding amount is applicable if the good to be changed is of lower value of the original purchase. You will need to cover the exceeded difference of the value between the exchange item and the original goods.
• You are required to pay return shipping.
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